Featured Success Story
Ireland has really become a place where a lot of Europeans want to work and we've been very lucky in attracting great talent from all over Europe that are now working in Dublin
Featured Success Story
We have tonnes of amazing customers, we continue to innovate so Salesforce is going to be in Ireland for a very long time.
Toast
Boston-headquartered Toast provides a single platform of software as a service (SaaS) products and financial technology solutions that give restaurants everything they need to run their business across point of sale, operations, digital ordering and delivery, marketing and loyalty, and team management. Toast went public on the NYSE in September 2021, barely a decade after launching, and employs approximately 4,500 people globally.
Raising a glass to Ireland
In 2017, Toast set up a small technology team in Dublin, driven by the company’s need to access strong technical talent. Today, this team focuses on developing next-generation product features and new technology solutions for the restaurant sector. The Irish site was the company’s first international technology and product development centre globally.
Since first establishing its R&D Operations Centre in Dublin, Toast’s Irish operation has scaled headcount, expanded its mandate, created strategic roles and taken on global responsibility for product development and core platform functions.
Becoming a strategic site
In 2019, Toast created new roles across product development and R&D, and moved to new offices in Dublin. Toast also located other important functions in Ireland, including marketing, sales, and customer support/restaurant success.Toast’s Irish operation has become a strategic global engineering hub for the Restaurant Experience within the company and has global research and development responsibility for core product lines.
In 2022, Toast celebrated the opening of its new office on St Stephen’s Green in Dublin and announced it was on track to create 100 jobs across several functions including software development, sales, and customer success and customer operations.
How Ireland Helps Toast
- Ireland chosen as the company’s first global product development centre
- Irish office has assumed global responsibility for product development
- Rapid scaling from a small team in 2017 to 200+ by 2022
- More functions added over time to the Dublin operation
Toast originally chose to invest in Ireland largely for its concentration of high-level technical capability; over the last several years, we’ve come to reap so many more benefits from our strategic investment here–ease of collaboration with other Toast teams, Irish hospitality, and more.
